The e-mail notification module is an event driven notification process, alerting a lender or vendor any time a predefined process or change occurs. Notifications are specific to each user profile so a lender can define different notifications for different users, based upon different events.

Notifications are applied to a profile and are specific to a service type (Title, Appraisal, Flood, Closing, etc.). There can be up to six e-mail lists defined for a specific notification, labels can be configured, and different actions can be assigned to each. They can be mandatory or optional whereby the user is presented with a drop down list of available recipients. The number of e-mail addresses associated with an e-mail list is unlimited.

An event is a process associated with a service type, when such an event occurs a notification is generated to the addresses(s) selected on the order.

The lender has the ability to control what information is sent in the subject line of the e-mail. This helps the user when looking for a specific order or response, simply by browsing the subject line in their in-box. They can also control the information that is contained in the body of the e-mail, restricting the information being sent back and forth using standard messaging protocols over e-mail.

A link back to the original order on the web site, if configured, can be included in the body of the e-mail, providing a quick and efficient method of accessing the order. If the recipient clicks the link, they are prompted for their username and password, once authenticated the order opens.

Notifications can also include any file that is associated with the event, as a file attachment, which is controlled by a setting in the lender profile. Size limitations on attachments can also be controlled eliminating extremely large files from being sent via e-mail. When this setting is used, if a file exceeds the threshold, the user is notified in the e-mail that the file exceeded the limit and a link to the order is provided instead.

Transaction based logging is used for all e-mail generated by our system, providing a complete history of the creation, sending, delivery and response of each e-mail communication between a lender and their vendors.